What Maui Says Testimonials

I’ve had to come by twice now unfortunately people can’t stop hitting my car.

Great experiences both times however. Bryce and his team did excellent work. My bumper looks brand new! Seems like real genuine folks.

They have better communication and more,,,I will like too thanks Gavn he’s my adjusted…..and all he’s teammates…..

Top notch, Service! You guy's went above & beyond the meaning of work. Thank you for the fast turnaround!

Service Communicators were great and they did an awesome job on the body work. Only negative was there was a blue shop rag left in the bed of the Truck and some Window Trim cuttings left on the driver Seat. Also a very strong odor from possibly bondo or paint. Its to be expected but could maybe recommend using disposable Floor mat pads or interior covers to minimize exposure and Reduce lingering smell.

Quality of the repair work perfnormed on my vehicle was exceptional, timeline of the service was on point, the professionalism and communication of the staff was excellent. I would highly recommend M Toguchi Body Shop to others.

Number one on Maui hands down!
Bryce is the absolute best

Good service

I had my car repaired, I was very happy with the outcome. They did a great job! The car looks new! PM I’d like to personally, thank Gavin, my adjuster. He was very helpful and considerate regarding my schedule for drop off and pickup. I was impressed with his customer service.

Great place to bring my suv. They did a great job on my front bumper. Thank you god bless

Excellent in every way!!

Awesome job with great customer service!

Toguchi and their guy Davin were fast, flexible and friendly. It was around the holidays so some flexibility was needed to accommodate us. The young woman at the front desk went above and beyond to get an employee to drive us to the car rental place when the car rental place was slow to answer the phone for a shuttle. I highly recommend Toguchi.

This review is long overdue, but I had bodywork done by Todd and his team at M Toguchi and couldn’t have had a better experience. I was initially brought to them because they’re the only shop on the island that accepts Allstate (the insurance of the person who hit me), and I feel very lucky to have crossed paths with their business.

Todd went above and beyond throughout the entire process. He was an excellent communicator via email, phone, and in person, handled everything with Allstate, and made it very clear what I needed to do and when. He turned what could have been a stressful situation into an easy, well-cared-for experience. My car looks good as new, and I’ve had zero issues since the repairs were completed about a year and a half ago.

To give an example of how thoughtful Todd and his team are: they let me know early on that the aftermarket pinstripe on my car would be nearly impossible to recreate unless I returned to the original mainland dealership - and even then, only if the same pinstriper was still there. Todd still went out of his way to call another local business to explore options. When I ultimately decided not to redo the pinstripe and instead asked about removing it from the rest of the car for consistency, Todd and his team removed it free of charge. The result looks incredible - you’d never notice unless I pointed it out.

M Toguchi truly sets the standard for customer service on the island. I hope I don’t need bodywork again anytime soon, but if I do, I won’t hesitate to call them. If I could give 10 stars, I would!

Amazing service, including a drop off and pick up at airport (they worked on my car while I was traveling). Work is excellent, cannot recommend them enough!

Best place to get your vehicle done

The finish looked brand new. Couldn't tell where the repair was done. Looks like it never happened. Professional and a pleasure to do business with “Friendly staff," "Great team, great service".

Great service
Excellent quality work
Good communication
Friendly!!
We appreciate you guys for taking care of our vehicles.

My brand new truck was sideswiped by a reckless driver and it made me sick. The insurance company game me several choices for a shop to do the repairs and I chose M Toguchi based on extensive research and reviews. I couldn’t be happier with these guys. Great communication and even better work. My truck looks brand new again. Highly recommended. If I need a body shop in the future I would definitely be going back to these guys.

M Toguchi Body Shop Inc., exceeded my expectation. Found out from experience that not only do they care for your vehicle, but also your preferences, time & needs. My Dad got his truck worked on by them a month before I did & the process was so smooth & perfect. So when it was time for my vehicle to get work done on, I knew right away exactly who to go to. Davin was such an amazing person to work with. He was very responsive, attentive to details & listened/answered all my questions & most importantly- he kept me updated throughout the entire process making him so trustworthy. They valued my time & catered to it. Davin even offered staying back 2 hours after shop hours so I can pick up my vehicle straight from work. No wonder why they have a wait time to get an estimate or body work done, it’s because they’re everyone’s favorite. 10/10 would most definitely recommend. 🩶

Everyone is super nice & professional. I like that they give you text updates!

First class staff!
First class service!

Thank you Bryce! We got our car back in the time frame promised. Everyone we spoke with was very helpful and professional! 10/10 rating!

Fast and efficient service. Mahalo!

A friendly associates dealing with their costumers.

Brice was easy to work with and was looking after our interest. Did a great job on my repair work for my 2016 Dodge pick up.

Employees are Very professional and truck looks awesome. Great work on replacing damaged parts.

Excellent service from start to finish. Highly recommend!

Highly recommend 👌 👍 awesome work on our vehicle. Awesome customer service 👏

Super professional and my car looks brand new!! Thank you 😊

Unfortunately I've had to take almost every vehicle I've owned here, due to the fault of others, and they always do an awesome job.

OFFICE:
Staff are friendly. You normally have to set up an appointment time in order to get an estimate which isn't a bad thing. It's good to have order.

BASEYARD:
Naturally cluttered but not in the messy-sense, which I think says a lot about the business.

WORKMANSHIP:
All of my vehicles have been repaired very professionally and with no over-spray on parts that weren't damaged. Repair time was comparable to others.

OVERALL:
Great bodywork and a professional staff is why I keep coming back.

Great service and communication!. Toguchi kept me up to date daily while my car was in repair. They did an amazing job fixing the dent on my vehicle.

Excellent communication and super helpful. The work done on my car was perfect and my car looked like new. Great customer service and work. Thank you!

Had a great experience with M Taguchi! Special shout out to Bryce! communication with him has been nothing but excellent. He kept me updated every step of the way and was incredibly professional and helpful throughout the process.

On top of that, my vehicle repair was finished sooner than expected, which was a huge plus. Highly recommend their service!

Great service, got my car done in 2 days. The team in the office was very helpful. Davin and the crew did a great job with customer service. Would recommend!